Privacy Policy

1. Who We Are

This Privacy Policy applies to Edinburg Concrete Polishing & Epoxy Flooring ("we," "us," or "our"), a concrete flooring contractor located at 509 W Fay St, Edinburg, TX 78539. Our website is edinburgconcretepolishingandepoxyflooring.com. If you have questions about this policy, you can reach us at sales@edinburgconcretepolishingandepoxyflooring.com or by calling (956) 957-0016.

2. Information We Collect

We collect information in the following ways:

Information You Provide Directly

When you fill out our contact or estimate request form, you may provide your name, phone number, email address, physical address, and a description of the work you need. We only ask for what is necessary to respond to your request.

Information Collected Automatically

When you visit our website, standard web server logs and analytics tools may automatically collect information such as your IP address, browser type, operating system, pages visited, and the date and time of your visit. This information does not identify you personally.

Cookies and Similar Technologies

Our website may use cookies - small text files placed on your device - to improve site performance and understand how visitors use the site. Analytics services we use (such as Google Analytics) may set their own cookies. You can disable cookies in your browser settings, though doing so may affect the functionality of some pages.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your estimate requests, questions, and messages.
• To schedule consultations and follow up on project inquiries.
• To improve our website and understand how visitors use it.
• To send you information about your project or our services if you have requested it.
• To comply with legal obligations.

We do not sell your personal information to third parties. We do not use your contact information for unsolicited marketing without your consent.

4. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share information with:

• Service providers - Third-party tools that help us operate our website and manage communications (such as our form provider and analytics services). These providers only receive the information necessary to perform their function and are not permitted to use it for other purposes.
• Legal requirements - If we are required by law, court order, or government authority to disclose information, we will do so.

5. Data Retention

We retain the information you submit through our forms for as long as is reasonably necessary to respond to your inquiry and manage any resulting project relationship. If you would like us to delete your information, please contact us at sales@edinburgconcretepolishingandepoxyflooring.com and we will respond promptly.

6. Your Rights

Depending on where you live, you may have rights regarding your personal information, including:

• The right to access the information we hold about you.
• The right to request correction of inaccurate information.
• The right to request deletion of your personal information.
• The right to opt out of any marketing communications we send.

To exercise any of these rights, contact us at sales@edinburgconcretepolishingandepoxyflooring.com.

7. Third-Party Links

Our website may contain links to third-party websites (such as map providers or review platforms). We are not responsible for the privacy practices of those sites. We recommend reading the privacy policy of any third-party site you visit.

8. Children

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us and we will delete it promptly.

9. Security

We take reasonable steps to protect the information we collect from unauthorized access, disclosure, or misuse. However, no transmission of data over the internet is completely secure. We cannot guarantee the absolute security of information you submit to us.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. Your continued use of the website after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: